5-Day Refund Policy for Initial Purchases
At My Honey Bee IPTV, your satisfaction is our top priority. If you encounter any technical or billing issues, don’t hesitate to reach out to us. We offer a refund for your initial purchase under certain conditions. Our goal is to resolve any problem you face, and if we are unable to fix the issue, we will offer you a refund within 5 days of your purchase.
Please note that refunds will not be granted if you simply change your mind about the subscription. We strongly recommend trying our 24-hour trial before committing to a full subscription, to ensure that our service meets your expectations. Additionally, we welcome your feedback so we can understand what went wrong and how we can improve.
Refunds will not be issued for the 24-hour trial. We also do not offer refunds for automatic recurring payments. If you wish to cancel future automatic payments, you can do so by submitting a cancellation request through your account or by removing your credit card information.
To request a refund within 5 days of your purchase, please follow the steps outlined below. If the 3-day window has passed and you still have an issue, feel free to contact us anytime through our website by submitting a support ticket through your account.
How to Request a Refund:
Provide your invoice number.
Submit a ticket with your refund request and the reason for it.
